Arriving in Australia for the first time is an exciting whirlwind—student registrations, setting up a bank account, and immersing in a new cultural experience. But for today’s students, none of that works without fast and reliable internet. That’s where Occom steps in.
Launched in 2016, Occom was founded to support the unique needs of student life, shaped largely by the personal experiences of its staff. The company is built on four key pillars:
- Tailored, Flexible, and Affordable Plans
Whether it’s for browsing, study, or gaming, Occom offers plans to match every lifestyle and budget—with no lock-in contracts. Students pay only for as long as they need. - Rapid Setup
New apartment, exams around the corner? Occom aims to connect students the same or next day, reducing downtime and stress. - Multilingual Support
Occom’s support team speaks Mandarin, Cantonese, Hindi, Punjabi, Malay, Korean and English. With an average wait time of just 17 seconds, help is quick, clear, and culturally sensitive. - A Home Away from Home
Understanding that many new students don’t yet have Australian bank accounts, Occom accepts payments via Alipay and WeChat Pay. They also offer customer support via WeChat, WhatsApp, and LINE—keeping students connected to home in more ways than one.
Founder’s Journey
Occom founder Philip Luo first visited Australia before the 2000 Olympics. Inspired by the country, he returned years later with his family. With a background in telecommunications, Luo was surprised by how difficult it was to get connected upon arrival. Determined to improve that experience, he launched Occom—short for Optical Communications.
In the early days, Luo took customer calls himself, even during family dinners. He understood that for international students, internet wasn’t just a service—it was a lifeline. Today, Occom is a national brand known for putting people first.
Why Students Trust Occom
- Rave Reviews: With over 11,000 Google reviews and an average 4.9-star rating, customers regularly praise Occom’s fast service and friendly staff.
- Student-Friendly Plans:
- Base Plan (nbn50) – ~50 Mbps, ideal for video lectures and browsing
- Hot Superfast (nbn500) – 500 Mbps, perfect for HD streaming and video conferencing
- Rocket (nbn250) – ~250 Mbps, great for shared housing and heavy academic use
All plans include unlimited data.
- Low Latency, High Reliability:
Occom offers <10ms domestic latency and up to 40% lower latency to Asia compared to major providers—vital for both real-time learning and keeping in touch with family overseas. - Award-Winning Reputation:
Occom was named AFR Customer Champion 2024, and has been recognised in the Financial Times High Growth Companies Asia Pacific (2023–2025), AFR Fast 100 (2022-2024), and Mozo Experts Choice 2022.
More Than Just an ISP
Occom doesn’t just offer internet—it supports students’ entire journey. By partnering with universities, migration agents, and accommodation providers, Occom helps students arrive with pre-arranged mobile SIMs and internet access, ready to go from the moment they land.
Through technology, care, and connection, Occom has helped tens of thousands of international students and continues to help them feel right at home.
Learn more at www.occom.com.au
