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Home News Market Update

Turning workplace experience into university qualifications

Dirk MulderbyDirk Mulder
November 16, 2026
in Market Update
Turning workplace experience into university qualifications
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Torrens University Australia has expanded its partnership with Capability.Co, creating a pathway for employees to convert verified workplace capabilities into formal university qualifications.

The idea that learning only happens in a classroom is becoming increasingly difficult to defend. For many people, years of professional experience, workplace development and on-the-job learning have built capabilities that are every bit as valuable as those developed through formal study. The challenge has traditionally been getting that experience recognised.

A partnership expansion between Torrens University Australia and Capability.Co aims to address that gap, allowing eligible employees to have verified workplace capabilities recognised towards university qualifications.

Under the arrangement, Capability.Co’s Human Capability Credentials can be recognised towards Torrens University’s Diploma of Applied Management and Graduate Certificate of Applied Management. The university says it is currently the only Australian institution in Capability.Co’s partnership network offering full recognition through two university qualifications.

The arrangement provides another example of how universities are looking beyond traditional course structures to connect learning gained in different settings with formal educational outcomes.

For Torrens University Vice-Chancellor and CEO Professor Aleks Subic, this is part of a broader shift in the role universities might play in lifelong learning.

He argues that universities increasingly need to act as partnership infrastructure, connecting employers, professional bodies and training providers so that learning can become portable, credentialed and capable of being built upon throughout a career.

It is an interesting proposition, particularly as employers invest more heavily in workforce development and individuals increasingly move between industries, roles and forms of employment.

Making workplace capability count

At the centre of the partnership is Capability.Co’s Human Capability Recognition System, built on more than 30 years of research through its Working Futures Human Capability Standards.

The system has been used across more than 100 organisations and is designed to assess and verify capabilities demonstrated through work and professional development. These capabilities are then converted into portable credentials that can be understood across employers, industries and education providers.

The distinction is important. Rather than simply acknowledging that someone has completed an internal training program, the system seeks to verify the capabilities they have demonstrated and provide a framework through which those capabilities can be recognised elsewhere.

That creates a potential bridge between employer-led training and formal higher education, allowing people to build on existing experience rather than necessarily starting from scratch.

It also raises an important question for the higher education sector: if universities increasingly recognise learning acquired outside their own institutions, how might that change the way qualifications are structured, delivered and valued?

The timing is relevant. Rapid technological change, including the adoption of artificial intelligence, is increasing demand for capabilities such as analytical thinking, adaptability, leadership and resilience. Many of these are developed through experience rather than traditional academic programs.

Employers become part of the qualification pathway

The partnership also offers employers another way to connect workforce development with longer-term career progression.

For organisations, investing in staff training is one thing. Ensuring that the skills developed are recognised beyond the immediate workplace is another.

Capability.Co CEO Tara Jacobsen said the partnership provides a verified pathway from workplace capability to formal qualifications, while giving employers a mechanism to support staff attraction, retention and mobility.

The first example is already emerging in the hospitality sector.

TFE Hotels has become the first hotel group in Australia and New Zealand to establish a pathway through which workplace-developed leadership and human capabilities can be recognised towards higher education qualifications using Capability.Co’s framework.

The group, which operates brands including A by Adina, Vibe, Quincy, Travelodge and Rendezvous, has incorporated the approach into its ACADEME People Leaders Program.

TFE Hotels CEO Antony Ritch said the organisation’s investment in its people was central to delivering strong guest experiences, building engaged teams and developing future leaders.

For one participant, Amy Cronin, Cluster Revenue Manager across five TFE Hotels properties in South Australia and Tasmania, the program provided an opportunity to broaden her understanding of the business and develop professional connections.

The recognition pathway has also renewed her interest in further study, demonstrating how workplace development might become a stepping stone to additional qualifications.

A different way of thinking about lifelong learning

There is a bigger issue sitting behind this announcement.

The traditional relationship between education and employment has generally been relatively straightforward: study, graduate, enter the workforce and undertake professional development along the way.

That model is becoming less representative of how people actually learn and develop their careers.

Workers are accumulating skills through employer programs, industry training, professional experience and informal learning. Yet much of that development has historically remained invisible when they seek to move into further education or pursue a formal qualification.

Recognition of prior learning is not new, of course. Universities have long had mechanisms for assessing existing knowledge and experience. What is potentially different here is the attempt to create a consistent, externally verified framework that can operate across organisations and connect directly with university qualifications.

The real test will be whether these credentials gain sufficient recognition and acceptance across employers and higher education providers to become genuinely portable.

There is also a question of scale. One university partnership and an initial employer example are a starting point, but broader adoption will depend on the willingness of organisations and institutions to recognise credentials developed outside their own systems.

Still, as the boundaries between education, training and employment continue to shift, finding better ways to connect them makes sense.

For universities, the opportunity may be to recognise that they don’t need to own every learning experience to play a role in validating it. For employers, it offers a way to give greater currency to their investment in people.

And for workers, it could mean that the experience and capabilities accumulated over years on the job count for more than simply another line on a CV.

Tags: Capability Co.Torrens University
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Dirk Mulder

Dirk Mulder

Dirk Mulder is the founder of the Koala and Principal of MulderPR, a strategy and marketing communications consultancy specialising in international education. Dirk has had extensive experience in International Education and Service Management, holding Directorships at the University of South Australia, Curtin University and Murdoch University as well the Lead for International Student Initiative across the Asia Pacific region at Allianz Partners. He has been member of the boards of Perth Education City (now StudyPerth) and Education Adelaide, he has chaired the Universities of Perth International Directors Forum and has been a past board member of the Hawkesbury Alumni Chapter, his alma mater. His views are widely published and quoted across the media and has been seen in Campus Morning Mail, the Australian Financial Review and ABC television and online. Acknowledgement/disclosure: Dirk holds shares in and outside of the education sector including in IDP Education.

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