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Home News Compliance

Who’s Watching the Exam? What Higher Education Can Learn from Digital English Testing

Dirk MulderbyDirk Mulder
March 11, 2026
in Compliance
Who’s Watching the Exam? What Higher Education Can Learn from Digital English Testing
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For years, integrity debates in international education have focused on admissions, recruitment agents and visa compliance.

But the real credibility test for institutions often comes much later.

It happens during the exam.

As education becomes increasingly digital and globally distributed, universities and training providers face a simple question that is surprisingly difficult to answer:

How do you prove the person taking the exam is the one who earned the qualification?

The answer increasingly lies in how institutions approach remote invigilation.

The credibility problem in online assessment

Online education has expanded rapidly over the past decade. Students can now complete entire qualifications without stepping onto a campus.

Yet assessment integrity has not evolved at the same pace.

The exam remains the moment where everything is tested. Students who study honestly expect their effort to be recognised. Academics expect their assessments to have meaning. Employers assume the qualification reflects genuine ability.

If cheating becomes possible or even suspected, the credibility of the qualification begins to erode.

And for institutions operating in a regulated environment, credibility is not just academic. It is regulatory, reputational and commercial.

From trust to evidence

Regulators are increasingly adopting self assurance models. Instead of constant oversight, institutions are expected to demonstrate that their systems are robust.

Which leads to a deceptively simple question that can appear in any review:

Where is the evidence that a legitimate exam took place?

In the traditional exam hall, that evidence was largely assumed. A room, an invigilator and institutional trust.

In the digital classroom, those assumptions no longer hold.

Institutions must be able to demonstrate how exams are supervised and what proof exists if results are challenged.

English language testing solved this problem first

Interestingly, another part of international education solved this challenge years ago.

English language testing.

Digital-first testing providers such as Duolingo built global credibility by proving that secure language tests could be delivered remotely. Their model combines identity verification, recorded sessions and human review to ensure that the person completing the test is genuinely the candidate.

Universities around the world now accept the Duolingo English Test as part of their admissions processes.

In other words, institutions trust a remotely supervised online test to determine whether a student can enter a degree program.

Yet once the student is inside that program, the supervision of assessments can sometimes be less rigorous.

Remote invigilation becomes infrastructure

This is where remote invigilation is quietly becoming part of the modern education infrastructure.

The concept is simple. Students complete their exams online while invigilators supervise the process in real time. Sessions are recorded, creating a documented record of the assessment if questions arise later.

Companies such as CampusQ are developing systems that allow institutions to run digitally supervised exams while maintaining that audit trail.

The appeal is straightforward.

Institutions retain the flexibility of online learning while gaining evidence that the exam was properly conducted.

Humans still matter

Many early remote invigilation platforms relied heavily on artificial intelligence to detect suspicious behaviour.

While scalable, these systems have sometimes struggled with false alerts and student concerns about automated surveillance.

An alternative approach places trained human invigilators at the centre of the process, supported by technology that records the exam environment.

The difference is subtle but important.

Algorithms detect patterns. Humans understand context.

The quiet integrity test for institutions

For universities and education providers, the implications are significant.

Degrees function as signals in a global labour market. Employers trust them when making hiring decisions. Governments rely on them when recognising professional qualifications or granting migration pathways.

If assessment integrity weakens, the signal weakens.

Which is why the sector may soon face an uncomfortable comparison.

If remote digital testing is credible enough to determine whether a student can enter a university, shouldn’t the same level of integrity apply when that student earns the degree?

In that sense, the future of academic credibility may depend on a simple question.

Not what students learn.

But who is watching when the exam begins?

Tags: Invigilation
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Dirk Mulder

Dirk Mulder

Dirk Mulder is the founder of the Koala and Principal of MulderPR, a strategy and marketing communications consultancy specialising in international education. Dirk has had extensive experience in International Education and Service Management, holding Directorships at the University of South Australia, Curtin University and Murdoch University as well the Lead for International Student Initiative across the Asia Pacific region at Allianz Partners. He has been member of the boards of Perth Education City (now Study Perth) and Education Adelaide, he has chaired the Universities of Perth International Directors Forum and has been a past board member of the Hawkesbury Alumni Chapter, his alma mater. His views are widely published and quoted across the media and has been seen in Campus Morning Mail, the Australian Financial Review and ABC television and online. Acknowledgement/disclosure: Dirk holds shares in and outside of the education sector including in IDP Education.

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