Rare, but real: the enquiry mistakes that can put students off
Most students who contact a university or college have a decent experience. Many have a very good one. But not ...
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Tag: Edified
What airlines have known for decades – and universities are just discovering
When airlines want to know whether passengers will pay more for flexibility or choose a cheaper non-refundable fare, they don't ...
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Automation Is Coming for Admissions. Are Institutions Ready?
Last month, a talented student from India received offers from three universities. One arrived in 48 hours. One took three ...
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One in Three International Students Abandon Applications Over Poor Communication, New Research Finds
Universities are losing prospective international students before they even apply, with one in three students abandoning an application altogether due ...
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Taming Turmoil: Regaining Control of University Revenue in a World Gone Mad
Fresh off a month on the road across the UK and Canada — a whirlwind 6,800-kilometre tour packed with conversations ...
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Student Enquiry Standards Reach Four-Year High Globally
Prospective international students are receiving significantly better service from universities worldwide, according to the newly released results of the 2025 Enquiry Experience ...
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Time to Deliver on the Employability Promise for International Students
For more than 25 years, advocates have been calling out the mismatch between what international students are promised and what ...
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Smarter Admissions: 4 Ways AI is Transforming the Student Recruitment Landscape
Artificial intelligence is no longer a futuristic concept for international admissions—it’s here, and it's reshaping how institutions attract, assess, and ...
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Do Less with Less: How Pears, Lego, and Smart Strategy Can Help Universities Thrive
As budget pressures intensify across the Australian higher education sector, a familiar message is once again doing the rounds: do ...
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Nine Essentials for Running a High-Impact Student Enquiries and Sales Function
Student enquiries have become one of the most critical touchpoints in the recruitment journey. As higher education grows more competitive ...
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The Koala is intelligent, it can be cheeky, it aims to be informative and is uniquely Australian though proudly global.
It unashamedly promotes best practice in International Education. It loves seeing students succeed via vibrant offerings and a supporting mix of policy, recruitment and support settings.